Privacy Policy

1. Who We Are

Belvedere Consulting is a registered company in England and Wales.

Company Registration No: 16547001 Registered Office: Vantage Point House, Silverhills Road, Decoy Industrial Estate, Newton Abbot, TQ12 5ND Office Address: Foundry 17, McCoys Arcade, EX4 3AN, Exeter

Email: hello@belvedereconsulting.co.uk Phone: 0330 043 6771

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What Information We Collect

When you submit our contact form, we collect the following personal information:

  • Full name
  • Contact number
  • Email address
  • Your message

We do not collect any sensitive personal data.

3. How We Collect Your Information

We collect information in the following ways:

  • Contact form — when you fill in and submit the contact form on our website
  • Cookies — when you browse our website (see Section 6 for full details)
  • Google Analytics — automatically when you visit our website
  • Google Search Console — anonymised data about how users find our website via Google Search
  • Brevo — if you are added to or sign up for our mailing list

4. Why We Use Your Information

We use the information you provide to:

  • Respond to your enquiry or message
  • Communicate with you about our services
  • Improve our website and user experience through analytics
  • Monitor and maintain our website’s search performance

We process your personal data on the basis of legitimate interests (to respond to your enquiry) and, where applicable, consent (for cookies and marketing communications).

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we do use the following third-party services which may process your data on our behalf:

  • Brevo — used for email marketing and contact management. Brevo stores contact data on secure servers. You can view their privacy policy at brevo.com.
  • Google Analytics — used to analyse website traffic and user behaviour. Data is anonymised and aggregated. You can view Google’s privacy policy at policies.google.com.
  • Google Search Console — used to monitor search performance. This does not collect personal user data.
  • Cookie Yes — used to manage cookie consent on our website.

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

6. Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device when you visit a website.

We use Cookie Yes to manage your cookie preferences. When you first visit our website, you will be asked to consent to the use of cookies.

We use the following types of cookies:

  • Strictly necessary cookies — essential for the website to function. These cannot be disabled.
  • Analytics cookies — used by Google Analytics to help us understand how visitors use our website. These are only set with your consent.
  • Preference cookies — used to remember your cookie choices.

You can change or withdraw your cookie consent at any time by clicking the cookie settings link on our website. You can also control cookies through your browser settings.

7. How Long We Keep Your Data

We retain contact form enquiries for as long as is necessary to respond to your query and for a reasonable period thereafter. Email marketing contact data held in Brevo is retained until you unsubscribe or request removal.

Analytics data held by Google is subject to Google’s own retention policies.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@belvedereconsulting.co.uk.

9. Data Security

We take reasonable steps to protect your personal information. Our website is built on WordPress and we use appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or disclosure.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on this page, with the date updated at the top.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact:

Belvedere Consulting hello@belvedereconsulting.co.uk 0330 043 6771